Inner Product policy
Contact Information
How users, payment processors, safety teams, and law enforcement can reach Inner Product.
Last updated: June 20, 2026
Primary contact
Inner Product is the dating product at innerproduct.com. Use the contacts below for support, safety, privacy, legal, and payment questions.
Email contacts
- General support: support@innerproduct.com
- Safety reports: safety@innerproduct.com
- Privacy requests: privacy@innerproduct.com
- Legal notices: legal@innerproduct.com
- Law enforcement requests: law-enforcement@innerproduct.com
- Payment and refund questions: billing@innerproduct.com
Response expectations
- Payment and account support: Inner Product aims to respond within 2 business days.
- Safety reports: Inner Product reviews safety reports as quickly as practical, prioritizing urgent risk.
- Privacy requests: Inner Product will verify identity and respond according to applicable law.
- Emergencies: Inner Product is not an emergency service. Contact local emergency services first.