Protocols for Law Enforcement

Request channel

Law enforcement and government agencies may send requests to law-enforcement@innerproduct.com. Requests should come from an official government email address and include the agency name, officer or agent name, badge or ID number, contact information, jurisdiction, legal authority, and the Inner Product account, email, event, or user identifier requested.

Legal process

Inner Product reviews requests for facial validity, jurisdiction, scope, and consistency with applicable law. Inner Product may require a subpoena, court order, warrant, emergency disclosure request, preservation request, or other valid legal process before disclosing user information.

Emergency requests

If a request involves imminent risk of death, serious physical injury, child exploitation, trafficking, or another urgent safety emergency, the request should clearly state EMERGENCY in the subject line and explain the facts supporting imminent risk. Inner Product may disclose limited information when it believes in good faith that disclosure is necessary and lawful to prevent serious harm.

Preservation requests

Inner Product may preserve available records for a limited period after receiving a valid preservation request. Preservation does not itself disclose records. Law enforcement must follow with appropriate legal process for disclosure.

Records Inner Product may have

• Account identifiers such as email address, internal user ID, signup time, and login metadata.
• Event records such as RSVP, check-in alias, event participation, match assignment, feedback, and report metadata.
• Payment metadata such as Stripe customer, checkout, payment, refund, and charge identifiers if a purchase occurred.
• Safety records such as report text, moderation notes, and enforcement actions.
• Technical logs such as IP address, user agent, session, device, and security metadata, subject to retention limits.

User notice

Inner Product may notify affected users before disclosing information unless prohibited by law, court order, emergency circumstances, risk of harm, or risk to an investigation.