Privacy Policy

Scope

This Privacy Policy explains how Inner Product handles information collected through innerproduct.com, Inner Product accounts, profile questions, event pages, video rooms, payment flows, feedback, reports, support, and related services.

Information we collect

• Account information, such as email address, login records, and account identifiers.
• Profile and preference answers, such as age range, gender, dating style, ZIP code, religion, ethnicity, languages, income range, family preferences, and match preferences.
• Event information, such as RSVP, check-in, alias, attendance, match assignment, video room metadata, post-round feedback, contact-sharing choices, and reports.
• Payment information, such as Stripe checkout, customer, payment, refund, and transaction metadata. Inner Product does not store full payment card numbers.
• Support, safety, legal, and privacy request communications.
• Device, log, cookie, IP address, user agent, analytics, and security metadata.

How we use information

• Create and secure accounts.
• Build dating profiles and recommend event matches.
• Run RSVPs, check-in, timed video rounds, feedback, and mutual contact reveal.
• Process payments, refunds, credits, chargebacks, and fraud prevention.
• Respond to safety reports, user support, privacy requests, and legal requests.
• Prevent abuse, trafficking, exploitation, scams, harassment, spam, and security incidents.
• Improve Inner Product's reliability, matching, event operations, and user experience.

Sharing

Inner Product shares information with service providers that help operate the service, such as hosting, database, email, SMS, analytics, security, payment processing, and support providers. Inner Product may disclose information when required by law, to protect safety, to prevent fraud or abuse, to enforce policies, or as part of a corporate transaction. Inner Product reveals contact information to another attendee only when the product flow and your explicit contact-sharing choice allow it.

Sensitive data

Dating profile answers and reports can be sensitive. Inner Product uses them for matching, event operations, safety, fraud prevention, support, legal compliance, and service improvement. Do not provide exact home addresses, Social Security numbers, government IDs, payment card numbers, or other unnecessary sensitive information unless Inner Product specifically asks through an approved flow.

Retention and deletion

Inner Product keeps information as long as reasonably needed for account operation, event history, matching, safety, fraud prevention, payment records, legal compliance, disputes, and backups. Users may request access, correction, or deletion by emailing privacy@innerproduct.com. Some records may be retained where needed for safety, fraud, payment, tax, legal, or dispute reasons.

Age restriction

Inner Product is for users 18 and older. Inner Product does not knowingly collect information from minors.

Contact

Privacy questions and requests can be sent to privacy@innerproduct.com.