Inner Product policy
Terms and Conditions
Rules for using Inner Product accounts, events, video rooms, matching, reporting, and paid event passes.
Last updated: June 20, 2026
Agreement
These Terms and Conditions govern access to Inner Product, a video speed-dating and event matching service operated for adults. By creating an account, joining an event, purchasing a pass, entering a video room, or using Inner Product, you agree to these Terms, the Privacy Policy, Acceptable Use Policy, Refund Policy, and any event-specific rules shown before purchase or check-in.
Eligibility
- You must be at least 18 years old.
- You must provide accurate account, profile, payment, and event information.
- You may not use Inner Product if you are legally barred from using dating, video, social, or online services.
- You are responsible for keeping your account credentials secure.
The Inner Product service
Inner Product may provide account creation, profile questions, event RSVP, paid event passes, timed video dating rounds, matching, post-round feedback, reporting tools, mutual contact reveal, event messages, and support. Inner Product does not guarantee that you will meet any particular person, receive a particular number or quality of matches, or form any relationship.
Payments and pricing
Inner Product accounts are free. Paid events, if available, are sold as event passes. The event page and checkout page control the actual price, taxes, fees, event time, and cancellation window for a purchase. Inner Product does not currently offer subscriptions or automatic renewals unless a future checkout page clearly says otherwise.
Required conduct
- Treat other attendees respectfully and follow event rules.
- Do not record, stream, screenshot for harassment, distribute, or misuse another attendee's image, voice, profile, messages, or contact information.
- Do not continue contact after another attendee declines, reports, blocks, or stops responding.
- Use report tools for harassment, fraud, threats, abuse, impersonation, underage activity, trafficking concerns, or other safety issues.
Human trafficking, exploitation, and abuse
Inner Product prohibits human trafficking, sexual exploitation, prostitution, escort services, mail-order bride activity, coercion, grooming, abuse, aiding or abetting abuse, encouraging abuse, and any use of Inner Product to recruit, pressure, threaten, transport, exploit, or control another person. Inner Product also prohibits adult live-chat services, commercial sexual services, and sexually explicit paid content.
Enforcement
Inner Product may review account, event, payment, report, room, feedback, contact-sharing, device, and security records when investigating safety, fraud, abuse, legal, payment, or policy issues. Inner Product may warn, remove, restrict, suspend, ban, refund, deny service, preserve records, or report matters to payment processors or law enforcement when appropriate.
Refunds and cancellations
Refunds are governed by the Refund Policy and any event-specific terms shown before purchase. Promotional credits and free passes have no cash value unless Inner Product states otherwise.
Changes
Inner Product may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Continued use of Inner Product after changes become effective means you accept the updated Terms.
Contact
Questions about these Terms can be sent to legal@innerproduct.com. Support requests can be sent to support@innerproduct.com.